Medical professionals in this thread, I encourage you to reach out to the people at your organization making the decisions for your EMR. Escalate, or the development company will never hear about the issues that are hurting you daily.
I'm a developer at one of these companies, and we truly do want to make your experience better. If there's a workflow that you do for every patient that takes 3 clicks instead of 1, escalate. There's a good chance there's build that could help you out. If there's not, escalate anyways. Ask your IT department to contact the development company's staff. We want to hear any and all feedback about specific workflows that are a struggle.
I'm a developer at one of these companies, and we truly do want to make your experience better. If there's a workflow that you do for every patient that takes 3 clicks instead of 1, escalate. There's a good chance there's build that could help you out. If there's not, escalate anyways. Ask your IT department to contact the development company's staff. We want to hear any and all feedback about specific workflows that are a struggle.