I've had the opposite experience: completely useless due to poor integrations. Example: "Send a slack to Mary". Fail. "Read my most recent text message", fail. Even Hangouts is badly integrated, if at all.
I think the problem is, as always, a combination of business goals.
First, I suspect they don't want to help apps they haven't made a cross marketing deal with, like Slack. They'll install the app but won't work with it. Eg, "Play Tool on Spotify" works fine.
Second, Google's internal novelty-chasing merit system doesn't reward a coherent customer experience. You'd think Hangouts (or whatever chat is called this week) would be seamless after 5 years, but it's like they never met.
I think the problem is, as always, a combination of business goals.
First, I suspect they don't want to help apps they haven't made a cross marketing deal with, like Slack. They'll install the app but won't work with it. Eg, "Play Tool on Spotify" works fine.
Second, Google's internal novelty-chasing merit system doesn't reward a coherent customer experience. You'd think Hangouts (or whatever chat is called this week) would be seamless after 5 years, but it's like they never met.