And the potential for damage to Samsung is significant. The story was front page of The Age's web site (major Melbourne publication). Even an updated headline akin to "Samsung denies shipping laptops with secret spyware" is potentially damaging.
The Age article does note:
"Network World said it contacted three public relations officers at Samsung for comment and gave them a week to send back their comments. 'No one from the company replied,' it said."
The Age article does note:
"Network World said it contacted three public relations officers at Samsung for comment and gave them a week to send back their comments. 'No one from the company replied,' it said."