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I would call the Hey UI and UX straight out of 2007. Opening an email requires a page reload.


It seems to work quite well for me, so from my perspective, it's fine.Opening an email and fully loading that whole page takes less than 400ms for me, with he first meaningful pain around 200ms.Even on slow 3g throttling its faster than loading gmail.


Are you sure? Turbolinks and stimulus should handle that.

https://stimulusjs.org/handbook/origin


And yet it actually works right? In many parts of the world I was not able to load GMail, because the first load is just too much. I take Hey approach any day as a user.


Yep, and those parts of the world will happily pay $99/yr for email.


Hey uses turbolinks, so opening an email is an XHR call not a full page reload.


Why is either of these a bad thing?


I’m not complaining about it. I paid the $99. I’m pushing back that it’s a modern UI and modern UX. It works, but from my perspective it’s pretty ugly and dated.

It’s opinionated nitpicking, not scientific analysis.


Totally this. Maybe a great email client doesn't need to be a SPA. I love a lot of the decisions HEY made, and think the onboarding was lovely. But I think people are over hyping the core UI/UX. Is it fast? Yes. But what data are they really loading? It is also clunky and has obvious design decisions that seem made to get around needing to use more JavaScript.

I will be very interested to see it after a year of polish however.


because it's not react/vue /s




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