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I'm stingier on Uber Eats because there are so many fees! But I haven't used Seamless since 2015 so I don't know if the same happens there nowadays.

All I know is that my $13 food choice costs me $22 when I go to check out, and I think twice about it, then check the promos, and then consider the price of just pickup, or order something else (lower price, or different restuarant with different delivery fees, or maybe add a $2 item to remove the $3 small order fee)

You price according to what the market can bear, as a participant of the market this has stretched the rationalization of what I am willing to bear, and if it isn't economically viable then maybe lay off 3,700 employees and buy the leaner competitor, crazy idea right



GrubHub tends to lean more on merchant costs (like commission) than consumer fees. This is why lately you may have seen (a) scary looking news articles about GrubHub taking half of a restaurants income, and (b) cities talking about emergency orders to limit commissions.

But either way, the economics are roughly the same: getting food made and delivered to your door is really really expensive. It just comes down to how that gets sliced between restaurant, consumer, and driver.


I'm in a suburban/semi-rural setting and have found Uber Eats to be more reliable than Grubhub in most cases. It seems like UE might open up GH to more of these markets where restaurants have been slower to warm up to working with a service like GH than restaurants in an urban center.




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