I guess I don't buy the idea that there is such a strong dichotomy between in-person communication skills and digital communication skills.
Sure, there are adjustments to new needs and technologies. But fundamentally, that's the easy part, I think. Communication skills are needed, and they mostly transition well. I find it plausible there are some people who don't make the transition well (in either direction) but that hardly points to a paradigm change.
Do you really think there is a big pool of people who would be effective at these roles if they just didn't need to communicate in person? Doesn't match my experience at all. Certainly agree that people are stronger or weaker on various types of communication, but in my experience that is definitely a 2nd order effect, compared to whether or not they are skilled communicators at all.
I totally agree that all of this stuff is harder remote, but if anything that leans harder on communication skills.
Sure, there are adjustments to new needs and technologies. But fundamentally, that's the easy part, I think. Communication skills are needed, and they mostly transition well. I find it plausible there are some people who don't make the transition well (in either direction) but that hardly points to a paradigm change.
Do you really think there is a big pool of people who would be effective at these roles if they just didn't need to communicate in person? Doesn't match my experience at all. Certainly agree that people are stronger or weaker on various types of communication, but in my experience that is definitely a 2nd order effect, compared to whether or not they are skilled communicators at all.
I totally agree that all of this stuff is harder remote, but if anything that leans harder on communication skills.