After being subscribed to Louis Rossmann's YouTube channel for a while, I'm not sure Macs are much better in that regard (e.g. butterfly keyboard issues and replacement program, the bizarre cooling solution in new MacBook Air, pin layout that's very susceptible to liquid damage, etc.)
Apple has curiously "periods" -- there are times in which they build reliable stuff and then there are times in which they just don't. E.g. 10 year old MacBooks which still work despite the fact that they are heavily dented, while the new keyboard breaks just by staring at it wrongly.
I have a 2011 model Mackbook Air. While it is not the best or powerful laptop I've used, the only problem it gave me so far is the power chord (which I had to replace). It is still working after all these years.
I am not a Apple fanboy - I hate that Apple makes shitty decisions (soldiering everything, removing headphone jack from phones, removing ports...) and everyone else copies them. That said, they do make good stuff, at least compared to others.
My next computer is likely going to be a windows one though - Thinkpads and Dells are much more value for money than Macs.
He often makes fun of their "small number of users were affected" press statements that follow a certain pattern - denial, blaming the users (you're holding it wrong - though most of that is coming from tech media, not Apple themselves), begrudgingly admitting fault, addressing the issue after much pressure. So frequency also plays a role in it.
Not that other manufacturers are much better of course...
