Here's my anecdote:
I moved to SEA lately and we have no amazon here. Instead we have Lazada and Shopee - two huge store fronts with great technology and huge marketing. I don't trust neither of them, I feel like returning 30% of my orders, sometimes my returns get denied for no reason.
My last purchase was a lawn chair that was advertised with attachments, there was only one tiny 8point font note at the bottom that said translation something like "attachments are just attachments" which could vaguely be interpreted as attachments not included while all of the pictures and descriptions featured them. My return got denied.
All of the reviews are fake on thse two storefronts too. There are often promotions of "leave 5 star review with at least 3 pictures to win an iPad!" which would be illegal in many countries.
As much as I dislike Amazon, they are by far the most trustworthy general store front I've used.
My last purchase was a lawn chair that was advertised with attachments, there was only one tiny 8point font note at the bottom that said translation something like "attachments are just attachments" which could vaguely be interpreted as attachments not included while all of the pictures and descriptions featured them. My return got denied.
All of the reviews are fake on thse two storefronts too. There are often promotions of "leave 5 star review with at least 3 pictures to win an iPad!" which would be illegal in many countries.
As much as I dislike Amazon, they are by far the most trustworthy general store front I've used.