Yes - the contradicting advice is very real and overwhelming for parents. It is myth that there is "one way" to tackle most parenting things - there are too many factors at play (child temperament, parenting values, etc). Combining evidence-based advised with individualized support can actually help - but a blog/passive content can't do that. Thanks for checking us out! Would love to hear what you think!
There's evidence based works out there, but it's crazy hard to find them. Too much bloviation. As a resource bundle for members, you could offer book packages of known good texts. Possibly also a blacklist of "ideas/works demonstrated to generally be harmful".
I dig the elephant motif, I just like elephants, and it's cute.
Let's see. Working through signup flow.
Picking the Coach - I don't know these people. I'd suggest that the initial assignment be done on Trustle-side. It seems that the essential differentiator of the three options I am initially presented with are the times they are available. Which is _unfair_ to these highly educated professionals IMO. I would like to understand the key differences between one coach and another beyond the statements - despite reading a certain amount of child development works, I don't per se understand clearly the specialist jargon.
The other thing that gives me pause is the cost - I don't have a way to do an evaluation besides dropping $70. Which isn't that much in the grand scheme of things, but it's more than, e.g., a typical dinner for two. I can imagine that there are a wide variety of effective general philosophies and, like talk therapists, some therapists are more effective for some people than others. This feeds back to the prior paragraph - it's easier to be confident in payment if you understand the approach of the coach, that it will work for your family.
This is great feedback - thank you. We've tried giving parents the choice, and us doing the matching (if you want us to match just text 1650 398 4285 and we'll get you set up!) IF we stick with parents' picking, I think finding a way to help the decision making process is really important and we can definitely do a better job of that. Thanks so much for nudging us on this.
On the evaluation - we offer a 30-day no questions asked money-back guarantee. Do you think a 'free intro call' or similar would feel better?
> we offer a 30-day no questions asked money-back guarantee.
So my perspective on that is "I'll forget", because the cancellation is something on my shoulders. I'd rather have a free intake/lightweight coach session, where we feel each other out, and move forward from there, where we get charged if we continue, or not charged if not. That's a model I've seen for talk counseling.
I don't know what's the best for you as a company, though. Pricing is ticklish for consumer services, and I'm sure its even worse for health oriented services.
This is helpful feedback. Thank you. We had the counter feedback off a free call making the service seem low value. Ideally we get the best of both worlds. Easier said than done of course!
