Did you consider writing this as a CLI tool and using amazing auto-completion to give you discoverability and an advanced UI? I love the idea of having a tool that brings these systems together but would rather keep my focus on the command line since that's where I'm spending the majority of my time.

  raycast ticket create "Run database migration in production"
  raycast ticket<tab>
    create claim set_owner close
  raycast ticket set_owner p<tab>

I've written a tool that uses a plugin system to easily add more "commands" to be run. I haven't tackled the tab completion piece yet, but I can imagine that it would significantly benefit the user experience.