You might not want "customers" but nothing will help you innovate like users. Wh... | Hacker News

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msg on Feb 18, 2011 | parent | context | favorite | on: Goodbye to academic research

You might not want "customers" but nothing will help you innovate like users. Where I work we get mountains of feedback and use it to justify new features and to prioritize bug fixes.

chime on Feb 18, 2011 [–]

I wholeheartedly agree and I intend to start working with my potential users very soon.

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