I'm sorry about your friend. If it's a case of abuse (as it sounds like), I'm truly sorry, and I don't know anyone - inside or outside the church - who would think that's okay. If she wants her name removed (and it hasn't already been done), that can definitely be done - she just needs to talk to the bishop or stake president and formally request it to be removed (it's really not a complicated process).
Those stories should be heard, and there absolutely needs to be transparency. It does come with the side effect of making those cases sound disproportionately "typical", when they really aren't. I've never experienced or known a victim of abuse in the church (that I know of), but it does break my heart to hear about it happening, and I would encourage people to speak up when it does happen (especially to higher-up leaders who can do something about it).
Bad people slip through the cracks (as they do in any organization). It's unfortunate, but the church is doing a lot to help prevent those wrongs and mistakes. I absolutely still stand with my assertion that "mistakes are rare and local leaders will help however they can".
It's a little bit more complicated than what you're hinting at, but this REALLY misses the point:
> I don't know anyone - inside or outside the church - who would think that's okay
Nobody who was complicit in how she was treated ever decided it was okay or would have stood by the reality of what happened. All they did was have enough faith in the church to feel sure that the actual situation must have been different from the way she described it. That's how virtually every around her felt (or pretended to feel,) not just a few miscreants who slipped through the cracks. Even her parents. They retreated into a fog of believing they didn't know what happened. They had faith that if they heard the complete truth it would vindicate the church, so to this day they believe they haven't heard the truth about what happened yet.
Those stories should be heard, and there absolutely needs to be transparency. It does come with the side effect of making those cases sound disproportionately "typical", when they really aren't. I've never experienced or known a victim of abuse in the church (that I know of), but it does break my heart to hear about it happening, and I would encourage people to speak up when it does happen (especially to higher-up leaders who can do something about it).
Bad people slip through the cracks (as they do in any organization). It's unfortunate, but the church is doing a lot to help prevent those wrongs and mistakes. I absolutely still stand with my assertion that "mistakes are rare and local leaders will help however they can".