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You should look hard at how the Big Law model is doing in 2011. Hint: not awesome.

Instead of setting up business models that encourage people to break their backs finding billable hours, why not the model where consultants have no idea how many "hours" they billed because they don't care? Give people roles where their projects are meaningful and interesting, their comp is stable, and their career paths make sense. Recruit the best people from the vast pool of candidates who want sane jobs with interesting work. Staff them at companies that will pay a premium both for flexible staffing and for top-caliber work. Call it a day.



But you kinda have to know (and care); the Agile words for this are "calibration" and "velocity".




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