Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

When Jobs came back to Apple, and continuing after his passing, there seems to have been a conscious decision away from "the computer for the rest of us" (aka 'entry level' 'easy' computer, and thus hard to sell to the aspirational) branding to various forms of luxury branding. The point of the UI in the iOS and OS X era is not so much to be easy to use, but to provide a consistent luxurious experience. A kind of marketing sheen -- like the styling of the interior of a BMW or Mercedes -- more than a UX approach.


I think that an opaque interface actually helps sell a luxury product and making it more difficult is intentional and strategic up to a point. A lot of features on, say, a BMW don't actually improve the experience, like say soft-closing doors or automatic wipers. But what they do is they constantly remind you that you have a luxury product while you are getting used to it, and after you have gotten used to it, you are constantly reminded if you drive anything else, because your reflexes and expectations are tuned for the "special" way of doing things.

It's a way to inhibit people from switching to a competitor, but of course it's possible to go too far. People joke about BMW drivers not using their turn signals, and as it happens, the traditional turn signals on their car work quite differently than on other cars, so quite likely many drivers simply never figured them out. Recently they have changed them to work the same way as on Japanese cars.

"Good" design is insufficient for aspirational/luxury products in general, because you can get it on mid-range products and incrementally higher pricing can't pay for substantially better design. So anything for the high end has to be ostentatiously or subtly different.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: