> I never said that technical expertise makes my experience more (or less) important.
But then immediately dive into a long winded explanation of why your own personal opinions are superior. If you have some deeply academic reason for not likening something, but millions of user just absolutely love how shiny it is, then you can’t prove they’re wrong for doing so, nor that your opinion is in any way better or more valuable than theirs.
When I meet the user that prefers shiny over functional after working for a few hours with each, I'll change my mind. I haven't met that user yet.
What I've seen though is that users almost never have any say in the matter. Software is generally forced upon users - mandated by their employers, being the only way to access a particular service or a social network, etc. Users have little say in how the software works.
> I never said that technical expertise makes my experience more (or less) important.
But then immediately dive into a long winded explanation of why your own personal opinions are superior. If you have some deeply academic reason for not likening something, but millions of user just absolutely love how shiny it is, then you can’t prove they’re wrong for doing so, nor that your opinion is in any way better or more valuable than theirs.