Can relate. Being a good listener usually allows people to solve their own problems just by you letting them explain it to you.
I used to joke that at a previous gig I was the team's therapist because I'd take people out to coffee or a beer and let them vent about whatever problem they're dealing with, while not really caring too much about it myself. Very rarely did I ever give any advice unless I was directly asked, and usually I would just give a question like "Well, have you tried this option?".
Listening to the problem while simultaneously not caring about gives the other person the ability to care less about it as well - and a solution usually presents itself.
I used to joke that at a previous gig I was the team's therapist because I'd take people out to coffee or a beer and let them vent about whatever problem they're dealing with, while not really caring too much about it myself. Very rarely did I ever give any advice unless I was directly asked, and usually I would just give a question like "Well, have you tried this option?".
Listening to the problem while simultaneously not caring about gives the other person the ability to care less about it as well - and a solution usually presents itself.