Lots of people saying that Apple doesn't owe him any explanation, and that telling people why they're banned is just going to prompt "yes, but..." arguments in response. I've dealt with humans, so I'm sympathetic to that... and I've also been caught up by false-positives, so I can see how it can go horribly wrong.
I feel that what's being missed here is that Apple, per Rambo, explicitly said they'd get back in touch with him and tell him what's going on:
> Developer support then called me, and I gave my previous case number to a nice person on the other end of the phone, who explained that my case had been escalated to a supervisor, who then escalated it to their supervisor, and that I would hear back from them “soon”. This was in mid September. In early October, I called again and was told I would receive an e-mail explaining the situation, I haven’t.
Regardless of whether Apple should or should not, in the abstract, tell him what's happening... they've said they will, and they're messing up by not doing so.
(Though, yes, he's being quite disingenuous by not even alluding in the story to the way he almost-certainly has violated their developer agreement.)
That's the thing... he doesn't know why he's locked out. They haven't "scolded" him or told him that he violated Apple rules. They simply locked him out and are giving him the silent treatment.
I feel that what's being missed here is that Apple, per Rambo, explicitly said they'd get back in touch with him and tell him what's going on:
> Developer support then called me, and I gave my previous case number to a nice person on the other end of the phone, who explained that my case had been escalated to a supervisor, who then escalated it to their supervisor, and that I would hear back from them “soon”. This was in mid September. In early October, I called again and was told I would receive an e-mail explaining the situation, I haven’t.
Regardless of whether Apple should or should not, in the abstract, tell him what's happening... they've said they will, and they're messing up by not doing so.
(Though, yes, he's being quite disingenuous by not even alluding in the story to the way he almost-certainly has violated their developer agreement.)