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That's a fair point. Sounds like this can be resolved with a simple new rule: if you're blind, you can get online-only deals over the phone.


It's probably easier to just rework the website than to try to enact that policy. Training, print collateral, keeping employees updated on current coupons verifying blindness. Vs some front end changes.


So now everyone can pretend to be blind to take advantage of online only deals on the phone?


Indeed, what honest business can hope to survive in the face of such reckless malevolence? Truly, it is the end of e-commerce as we know it!


I mean, they could already get the deals, by going online. I'm a little confused about what you see wrong with this scenario.


The discounts are given since orders on phone cost the company more than orders from their website, in terms of employee labor and cost of manning the phones.




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