Maybe there should be an YC RFS for stuff Salesforce might buy :-)

Wow salesforce is really on an acquiring spree right now.

Out of the blue. I used to check out DimDim UI a year go to see how far they can use GWT. Never thought the next news coming out from them is this one.

From the WSJ article:

"We bought it for a relatively low cost," Benioff said in the interview. "We're buying it primarily for the technology."

I would love to know how successful DimDim was at aquiring customers for their service, $31m for webinar technology and and engineering staff seems high?

http://online.wsj.com/article/BT-CO-20110106-714513.html

Their email to customers and FAQ is atrocious. Good example of how to suck at communication.

http://www.dimdim.com/faq.html

Looks fine to me. What did you dislike about ti?

Seriously? Did you get the email? It basically said "we're closing in 2 months. All you data will be delete."

Nothing about thanks for being a customer. Nothing about what the future holds. Nothing about appreciating our trying of their product instead of WebEx and helping them build value or providing feedback. It was embarrassing.

No clue why I'm being downvoted. It was written by someone who clearly doesn't give a shit about their customers anymore.

David I know a startup launching in this space that would value your business, launching right around the time DimDim is bailing - drop me an email and I'll get you a beta invite (which will be full featured) - Zack

Sorry, I didn't get the email, just read the FAQ.

And they close new signups rightaway. Can Salesforce not handle a few thousand new customers? Whats the logic behind these decisions?

Why should they accept new signups for a service that they plan to close, in the coming months? Its a pretty straightforward logic to me.

My bad. I did not catch that earlier. Makes sense