We're usually pretty quick with support, although it has been a bit of a crush lately. Feel free to email again (or simply email, if you tweeted, it's really easy to miss a tweet).

The way notes work is a little odd for historical reasons and needs cleaning up, you can search the dev list for a more detailed explanation. It does save the text of the note, though.

Either way, sorry for the delay and drop us a line with your questions.