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If you sign up for a recurring payment with a company then the company can pursue you for the payment even if the credit card company declines it. This doesn't usually happen though because it's not worth the expense.

In this scheme it is DoNotPay accepting the liability (and declining the payment). It might then become economic for a big free trial operator to sue DoNotPay for all the declined payments.

But I'm not a lawyer. Good luck to them anyway.




This is particularly true of gyms, for some reason. In many cases, gym membership agreements have terms requiring the customer to cancel in person, too.


A gym I joined years ago required a certified letter sent to their headquarters.

I think it's a public service to tell young people how gyms work. Basically it's high pressure sales ("this discount membership offer only good for today!") plus hard to cancel memberships.

Gyms work on a model of human nature + oversubscription.

Human nature means that a huge % of people join the gym, go two weeks, and never return. Then it's hard to cancel, so the same people that don't bother coming in, don't bother figuring out the membership cancellation gauntlet.


My gym is not like this at all. It's owned and run by a real person.

They charge a day fee or a monthly fee or you can pay for 3, 6 or 12 months.

I've never given then any credit card or bank details as I pay cash, but I believe they do offer direct debit.


All the big chains use these high pressure techniques. That's why your gym is still a small business and they have hundreds of locations...


In the UK, 'TheGymGroup' literally tells you to cancel membership by ending your direct debit. They're not all that predatory.


What is the policy if you paid for 12 months and want to cancel? Do you have to provide proof that you're moving or any other nonsense?


I hate those high pressure sales!

I've tried signing up for gym twice, first time, I gave in to their pressure sales pitch (yeah I was naive) but canceled the contract under WA's RCW 19.142.040 (I have three days to cancel it for any reasons) , second time I walked away after getting tired of pressure sales. They particularly shame you for out of shape, etc, too.

This pretty much this sums up why I absolutely dislike these style of sales...

https://theoatmeal.com/comics/sell_generation


> A gym I joined years ago required a certified letter sent to their headquarters.

That seems like it should be explicitly illegal. I suspect it is already technically illegal in many jurisdictions. In the UK I'm pretty sure this would be considered an unfair contract term.


Interestingly the only way to cancel membership at my gym is to decline your payment (this is what they instruct you to do if you click cancel membership on their website)


That sounds odd just because bouncing a high percentage of transactions sounds like something Visa/MC wouldn't be too happy about.


It means the bank is authenticating your customer.

ACH / Direct Debit payments are much cheaper for the merchant to have rejected. Typically $0.25 or less.


It seems like it will do more than just decline payment:

"If you want, the app will also send an actual legal notice of cancelation to the service."


If it’s a recurring payment for a contract term sure. But most free trial offers are “cancel anytime” and pay in advance of the next subscription period. There’s nothing for them to pursue you for if you decline to pay. They just stop providing the service.




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