Companies weigh the benefit of open source for their needs against non open source products.
A limited list of reasons they may use it include available talent (people often learn on free stuff), availability of support and consultants locally or at their price, specfic features of one tool need or not needed, availability of developers to contribute/fix bugs, desire to have input handled openly and open governed. They prefer the UI or APIs. Flexibility to integrate more openly. Desire to make a statement in support of FOSS or specific project.
Reasons why they may not us FOSS, liability (someone to blame if there's an issue, spread insurance costs), privacy when dealing with issues, availability of consultants or training at the desired price, availability of talent (many people learn paid software at school), availability of managed server farms. They prefer the UI or APIs. Available APIs that have simple integrations. Etc.
A limited list of reasons they may use it include available talent (people often learn on free stuff), availability of support and consultants locally or at their price, specfic features of one tool need or not needed, availability of developers to contribute/fix bugs, desire to have input handled openly and open governed. They prefer the UI or APIs. Flexibility to integrate more openly. Desire to make a statement in support of FOSS or specific project.
Reasons why they may not us FOSS, liability (someone to blame if there's an issue, spread insurance costs), privacy when dealing with issues, availability of consultants or training at the desired price, availability of talent (many people learn paid software at school), availability of managed server farms. They prefer the UI or APIs. Available APIs that have simple integrations. Etc.