I don't know about others, but I don't dare to buy Apple products anymore. My 2012 MacBook Pro is still going strong, but newer MacBooks don't have anywhere near the same build quality and durability.
When you have an issue, and complain about it or even ask advice what to do, I've often encountered toxic behavior from Apple fans. Denying the problem's existence and such.
The problem is of course what to heck to buy. MacBooks do have nice features, like fast wakeup and an excellent touchpad, that I still haven't seen matched in the "Windows" laptop camp.
The thing is I have the "hellishly flawed MBP 2016", I carry it daily into my messenger bag over bike/train/feet (often running to catch train) in a separate pocket but without other protection. It fell on the floor once from table height with lid open and ended up with a very small scratch on the corner but totally ok otherwise (and it was totally my fault).
Everything is perfectible but to say it's not a good and resilient design as compared to other laptops is just non-sense. Nothing is 100% fail-proof we must be realistic.
I had issues with apple products, but nothing so bad that a visit at a genius bar couldn't solve in a reasonable manner. Yet I will loose trust the day they let me down in an intolerable way, but surely not based on hearsay's from the web.
I've got a couple of friends who are Apple fans - iPhone, iPad, MacBook, Apple Watch, full loadout. Once the time came to upgrade their MacBook Airs the question was whether to go with a Windows laptop to avoid keyboard issues, or risk it. Both decided to risk it, being Apple fans. And cause we don't know how big of a percentage of people are affected by the keyboard issues. I advised them to go with Apple. They got a 13" 2017 MBP and a 15" 2018 MBP. Now the 2017 MBP had only one keyboard failure which was fixed free of charge. The 2018 on the other hand had two keyboard failures (broken key and several keys permanently pressed), and shortly after the second keyboard failure the laptop stopped turning on.
My point is, when buying those laptops, you do take a risk on whether your use case and your individual unit is going to experience issues. This was all hypothetical to me as well, until my friends paid their money to find out whether it was real or not.
Except that if it's a 2018 model they didn't actually paid money, it was take free of charge under one year worldwide guarantee even without an AppleCare Plan. And unless they very recently changed policy after the second failure on a recent machine you can usually bargain an instant switch with a refurbished anew unit.
> I don't know about others, but I don't dare to buy Apple products anymore. My 2012 MacBook Pro is still going strong, but newer MacBooks don't have anywhere near the same build quality and durability.
Apple's history of design issues and ignoring them goes all the way back to the Powerbook G3 and G4 Cube. This isn't some sudden drop in quality. People just have short memories.
I got a Dell XPS 13 last year and the touchpad is great. I use it both on Windows and Ubuntu.
I also remember having a Toshiba something-or-other 10 years ago and hating the touchpad in comparison to a Mac. So, just saying, I've seen how bad it can be. The XPS has given me no issues aside from having to make sure I change the click behavior (tap to click really annoys me).
Does tap-to-click really get in the way if you turn it on but don't want to use it? Are you 'tapping' as your finger comes down onto the trackpad to move? That action should be detected and ignored, IMO. I'm only saying this as a tap-to-click user. I can't stand using someone's keyboard if they've turned it off — there I am, tapping away, looking like an idiot ...
Same issue, keyboard on 2018 had issues. Key broke and Apple deemed it "accidental damage" because of my efforts to clean the key following their support article.
I too was wondering how to "replace" my MacBook Pro, (I have one from work, but I want one machine to do my work on it). I've gone with Microsoft Surface Book 2 (13 inch) and I must say, if you can live with Windows, this is a good alternative:
The touchpad is nice (except from right clicking with 2 fingers, but I think you can change it with software), the hardware is beautifully made, battery lasts 12 hours (maybe around 8-10 with normal usage) and you get in a windows tablet too.
My only problem was the pricetag, 2.6k is kinda a lot, for the specs that aren't the best you can get, but it's good for development work, I can also play some games on it and use photo editing tools.
This was the only windows laptop that I really liked, (my previous was a thinkpad from 8 years ago).
When you have an issue, and complain about it or even ask advice what to do, I've often encountered toxic behavior from Apple fans. Denying the problem's existence and such.
The problem is of course what to heck to buy. MacBooks do have nice features, like fast wakeup and an excellent touchpad, that I still haven't seen matched in the "Windows" laptop camp.