>I really hope there comes a day when companies can be held accountable for straight up lying and taking advantage of customers who simply don't have the technical means to know any better.
The situation is genuinely pretty grim but there is the occasional bright spot. If you google "australia nbn false speed claims" you can read about how half a dozen Australian ISPs had to pay penalties, change their advertising and refund NBN (national broadband network) customers who paid for speeds that were not possible on their home Internet connections.
There is the occasional win for individuals but its mostly when large numbers of people are affected all at once.
The situation is genuinely pretty grim but there is the occasional bright spot. If you google "australia nbn false speed claims" you can read about how half a dozen Australian ISPs had to pay penalties, change their advertising and refund NBN (national broadband network) customers who paid for speeds that were not possible on their home Internet connections.
There is the occasional win for individuals but its mostly when large numbers of people are affected all at once.