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Instacart is defrauding their customers, who believe the tips are going to the driver, not straight into Instacart's pocket.

Customer awareness is the free market solution to this, if that's the hammer you want to use to fix everything.

Maybe grade school should focus on reading comprehension.



The proof of the sketchiness is that if you call the DoorDash support line, their phone reps are carefully trained with exact wording to be as misleading as possible about this. If you bring up the way payments depend on tips, they will carefully reiterate the talking points.

You can learn a lot from how companies feel about their practices by looking at how they train the customer support personnel with talking points to avoid admitting certain of them.


> Maybe grade school should focus on reading comprehension.

You had a strong comment without the implied insult. Don't compromise your point to be mean to someone.




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