You're upset that the thing that solves a nice pain point for you and is very useful is doing it in a way that you find disagreeable. You don't yet have an alternative or at least it will take some amount of time and effort to find one and make the switch. You are voicing your dissatisfaction and dissapointment in the hope that the situation will be rectified and you won't have to go through the process of switching because it might be expensive (in some sense) to do so or there may be no alternative that you find compelling.
It's a two way street. If the company refuses to change and it upsets you enough, you need to move on. If you voice loud enough complaints and there are enough of them then it may cause the company to change.
Complaining is part of the mechanism that makes the system work.
You're upset that the thing that solves a nice pain point for you and is very useful is doing it in a way that you find disagreeable. You don't yet have an alternative or at least it will take some amount of time and effort to find one and make the switch. You are voicing your dissatisfaction and dissapointment in the hope that the situation will be rectified and you won't have to go through the process of switching because it might be expensive (in some sense) to do so or there may be no alternative that you find compelling.
It's a two way street. If the company refuses to change and it upsets you enough, you need to move on. If you voice loud enough complaints and there are enough of them then it may cause the company to change.
Complaining is part of the mechanism that makes the system work.