The tips go straight to the shoppers, yeah. And then their pay gets, you know, "adjusted" (in Instacart's favor) in the amount of the tip.
The whole point of the tip is that it is supposed to be a bonus on top of the worker's normal pay. Instead, here it is displacing the money that Instacart would have otherwise paid them.
The whole point of the tip is that it is supposed to be a bonus on top of the worker's normal pay. Instead, here it is displacing the money that Instacart would have otherwise paid them.