Wow, thank you so much for bringing this to light. Our org is literally in the process of signing up for their enterprise product but I can not in good conscience allow it to proceed after seeing that, it is unprofessional on so many levels. I would expect this kind of contractual bullshit from an NY landlord, not from an education platform.
I know they wont miss our 220ish users, but I hope enough individuals see your post to put a dent in their numbers.
Protecting completed educational certificates for their users free of cost seems reasonable. It's not like they force you to keep paying, they are just not easily deleting your educational history on their platform.
It's worth mentioning that people are completing courses, nanodegrees, and even Master's degrees through Georgia Tech on Udacity. These are significant life events for people trying to change/shift their careers, get that next promotion, etc. Having all records of your Master's degree deleted by a 'griefer' is a terrible thing to have to recover from.
I have no affiliation with Udacity but I feel that yours is an extreme response to a company that holds records of work that is very dear to some people and their careers.
I know they wont miss our 220ish users, but I hope enough individuals see your post to put a dent in their numbers.