I hope they're not removing the revert option for Classic UI :(
Having an API unable to support two clients (Classic and New) would be embarassing from an engineering POV.
And from an UX POV, it really lacks empathy (or realism) to assume that the same exact UI will be useful/pleasant to literally 1 billion users. There are all kind of reasons why a given person might prefer UI a to b (a being older having nothing to do).
As you reach more humans, you have to embrace diversity. The views from a handful of hipster designers in SF shouldn't irreversibly impact how the rest of the world interacts with their computers.
> it really lacks empathy (or realism) to assume that the same exact UI will be useful/pleasant to literally 1 billion users
You nailed it, but large private sector companies like Google (or Apple) have no genuine feedback loops: they do not care, because (1) vocal dissenters will never represent more than a rounding error of the user base, and because (2) there are no obvious exit options.
It's Fordism ("you can have it any colour, as long as it's black"), only with 21st century tech.
They ditched the original – and best – UI years ago. Each iteration has dropped visual cues and made it harder for the eye to distinguish elements from each other. GMail has just been relegated to spam duty for me since then.
Having an API unable to support two clients (Classic and New) would be embarassing from an engineering POV.
And from an UX POV, it really lacks empathy (or realism) to assume that the same exact UI will be useful/pleasant to literally 1 billion users. There are all kind of reasons why a given person might prefer UI a to b (a being older having nothing to do).
As you reach more humans, you have to embrace diversity. The views from a handful of hipster designers in SF shouldn't irreversibly impact how the rest of the world interacts with their computers.