Can I add #11? If you have large bulky items like furniture that you want to get rid of, everyone tells you to call Goodwill. When you call, they ask you your location and they says they don't have pickup there, but they give you another number to call. That number then refers you to a third company which will then charge you to haul away your "trash." Turns out the middle-man is a broker that is kicking money back to Goodwill for the referrals.