I was excited to try this service out after reading the article. I called them up, and after a couple minutes on hold, was connected to Michael. I didn't need to enter my account number, but it's possible they used my phone number to know that I have a credit card.

I asked him if there were any local stores that sold caffeine-free Diet Mountain Dew. He put me on hold for a couple minutes and came back, asking if I had tried Wal-Mart or grocery stores. I told him I hadn't seen it there. He said that he found some Facebook page talking about caffeine-free Mountain Dew, but he was unable to access it because Facebook was blocked from his location. He suggested I search on google for it myself. He apologized for being unable to help me.

So I searched and the second hit pointed me to http://www.pepsiproductfacts.com/storelocator/index600.html and there is a store 19 miles from me that sells the "extremely limited" caffeine-free Diet Mountain Dew.

I'm not impressed.