For the vast majority of users git is bug free. If there is an issue with git nowadays its highly specific and well suited to be handled in a mailing list.
This also makes it easier for the git devs to focus on actual development and not explain git to people unwilling to use google (the same people are to lazy to use email).
This also makes it easier for the git devs to focus on actual development and not explain git to people unwilling to use google (the same people are to lazy to use email).