Good question. He started on the iPhone. Then, after a few years switched (I never knew the reason). Now, switched back. He has never understood the difference between a text and an email (I think a lot of non-techs have this issue, TBH), so that's likely part of the problem sending pics.
He's 3,000 miles away and doing support for him over the phone doesn't really work. So, I've sort of stopped trying. My step sister is smart, so I'm guessing he does it for her now. Of course, when I'm visiting, he unloads a bunch of questions on me and I try to explain the best I can. He suffers from what a lot of non-techs suffer from: they want the fish, not for you to tell them how to fish. I've tried to explain this to him and my SO, but I get that "why are you being an asshole?" look, even though I make the offer in the nicest possible way.
He's 3,000 miles away and doing support for him over the phone doesn't really work. So, I've sort of stopped trying. My step sister is smart, so I'm guessing he does it for her now. Of course, when I'm visiting, he unloads a bunch of questions on me and I try to explain the best I can. He suffers from what a lot of non-techs suffer from: they want the fish, not for you to tell them how to fish. I've tried to explain this to him and my SO, but I get that "why are you being an asshole?" look, even though I make the offer in the nicest possible way.