From the outside it definitely looks this way. And some enterprise software (Oracle, Peoplesoft) definitely have some real UX gaps. However... in a professional, power-user environment, high information density is massive plus. Being able to see as much information as possible, with as few clicks as possible, and as few round-trips to the server as possible, is very desirable.
The less information you have per screen/interaction, the more you lock users into a specific way of doing things. Business software users tend to optimise for what works for them. The worst UX experiments I’ve conducted in enterprise software involved low information density screens, showing users just what they told me they needed to see. User expectations in this space are so nuanced - better to favour more information and a high learning curve vs easier to user but less flexible software.
The less information you have per screen/interaction, the more you lock users into a specific way of doing things. Business software users tend to optimise for what works for them. The worst UX experiments I’ve conducted in enterprise software involved low information density screens, showing users just what they told me they needed to see. User expectations in this space are so nuanced - better to favour more information and a high learning curve vs easier to user but less flexible software.