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> In many cases, industry self-regulation can be a good solution to protecting customers from being wronged.

PCI is a self-regulation by self-interest: not to protect the card holders, but merely to protect the card issuers first. Because legislation made issuers responsible for most mishaps in payments.

What are documented examples of industry self-regulation in the interest of customers? (true question, I'm genuinely wondering about it)



The trick is to have customers that aren’t users.




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