I'm pretty sure it is the point I made when I said: "There are open protocols like Matrix which are superior to Slack". Maybe it was badly worded, but the original comment was talking about open protocols being not as good as Slack's protocol (which is why they have their own and aren't use open protocols). My response explained that there are open protocols that are better (in that they have more features), and that Slack not using them is not evidence that they aren't better (rather it's an indication that Slack won't give up the one thing it has full control over).
> For it to be better in general, it has to improve the way people communicate.
I'm not sure I agree that's the only requirement for something to be "better in general". You would probably agree with me that HTTPS is "better in general" than HTTP. Why? To users there is no practical difference other than it being more secure -- which you've ruled out as being something users care about.
Things can still be better while being transparent to most users, while the extra features are useful for a subset of users. Not every protocol improvement needs to revolutionise how people use a particular technology.
I'm pretty sure it is the point I made when I said: "There are open protocols like Matrix which are superior to Slack". Maybe it was badly worded, but the original comment was talking about open protocols being not as good as Slack's protocol (which is why they have their own and aren't use open protocols). My response explained that there are open protocols that are better (in that they have more features), and that Slack not using them is not evidence that they aren't better (rather it's an indication that Slack won't give up the one thing it has full control over).
> For it to be better in general, it has to improve the way people communicate.
I'm not sure I agree that's the only requirement for something to be "better in general". You would probably agree with me that HTTPS is "better in general" than HTTP. Why? To users there is no practical difference other than it being more secure -- which you've ruled out as being something users care about.
Things can still be better while being transparent to most users, while the extra features are useful for a subset of users. Not every protocol improvement needs to revolutionise how people use a particular technology.