No need for worker to do that. But that's then their conscious decision and they shouldn't express their frustrations over it. On the other hand, if they want to make a progress, they should escalate appropriately.
Note that I am not convinced that this is the case here - I simply don't have enough information to make the judgement.
So someone wanting the system they are a part of to work appropriately without them having to be an excessively aggressive asshat about it needs to swallow their frustration entirely and not even vent about it on an online forum?
Note that I am not convinced that this is the case here - I simply don't have enough information to make the judgement.