Ok, that link makes things clearer, and I can understand their position a bit more.
But they missed the BIG OBVIOUS solution: charge a pro-rated "first month" pledge, then combine all subsequent pledges like they do now.
For example, if I become a patron at the $10/month level, on the 15th of the month, they can charge me $5 immediately. Then the $10 gets added to my regular charge on the first of the month, and everyone saves in processing fees.
As a patron, I would much rather get one charge per month on the first. The current schedule works great.
I'd swap that. Charge the $10 immediately, then bundle the pro-rated refund of the half of the month you missed into the first month's subscription charge.
Yeah exactly. This is the extremely simple solution which closes all loopholes and avoids a horrific mess of new fees.
I'd like to take Patreon in good faith here and assume they've just blundered into a huge mistake which benefits nobody except for the payment processors. If so, they should be correcting course in the next few days. But until that happens, I remain skeptical.
I totally agree that pro-rating seems to be by far the best and most obvious solution. So much so that it almost feels like lying by omission when they don't discuss it as a possible solution in their blog post.
I stopped using Patreon a while back when they got hacked and leaked my personal information, but before that I was donating $1 a month to a handful of creators. I feel like that isn't an atypical use case at all - maybe even the most common pledge amount for a lot of creators. And there is absolutely no way I would have been willing to pay a $0.38 fee to pledge $1.
There are often privileges and perks associated with being a patron of a certain creator. These perks aren't pro-rated, thus subscribing late in the month for a day or two might be a viable way to cheat this system. Personally, I don't think this is a huge deal, and, if this is their reasoning, it's a mistake.
You could even do it where you pay the full cost immediately, but the difference between that and the prorated cost counts as a credit to the next start-of-month payment.
eg. If there's a $100 reward tier and I sign up 60% of the way through the month, I immediately pay $100, then at the start of next month my $100 pledge is discounted by the $60 I overpaid for the previous month, so I only pay $40.
Effectively, it flips the first two months so you pay the full amount immediately but if you stay on for at least two months it all balances out in the end.
> But they missed the BIG OBVIOUS solution: charge a pro-rated "first month" pledge
The problem there is for creators who post high-value content - Jimmy McThief can sign up on the 29th, pay a fraction of the subscription tier, snarf all the content on the 30th, then unsubscribe.
Patreon could offer a "only allow patrons access to [certain content] after a full monthly payment has been taken" option but that would be the simple solution...
There are a number of obvious and simple fixes to that problem, but honestly it would be fine to just ignore it. People who are going to "scam" like that are such a teeny tiny fraction of the user base, they're barely worth considering.
Patreon has been doing great; even the porn stars who charge large fees apparently have overwhelmingly honest patrons. It's much more of a theoretical problem than an actual one.
No no no, you just don't understand! Solving the issue of "how do we handle mid-month sign-ups for a service that bills monthly" is a nigh impossible problem that requires at least 40 to 50 Stanford- or MIT-trained engineers.
But they missed the BIG OBVIOUS solution: charge a pro-rated "first month" pledge, then combine all subsequent pledges like they do now.
For example, if I become a patron at the $10/month level, on the 15th of the month, they can charge me $5 immediately. Then the $10 gets added to my regular charge on the first of the month, and everyone saves in processing fees.
As a patron, I would much rather get one charge per month on the first. The current schedule works great.