Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

That's very interesting, thanks for sharing your experience.

Re: youtube clips. I don't do that, but when I call a customer service to complain and ask for a change that I know will not be well received (e.g. cancel cable) I always start the conversation by saying that I am recording the conversation on my side. And to "confirm" what you wrote, it's not unusual that after exposing my problem/demand I'm put on hold for 5/10 minutes while the employee is fetching the "domain expert to help with my problem".



Consider applying for YC's Fall 2025 batch! Applications are open till Aug 4

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: