The industry I'm in is all SMEs - they regularly complain about people messaging them [ie SMS, aka "text"] out of work hours. Like "a customer texted me at 9pm about something how inconsiderate". They don't seem to understand it's absolutely considerate and that the idea is they respond when they next want to make themselves available. Mind you some people will get annoyed if they're not texted back straight away; why they don't then phone I'm not sure.
Yeah I've heard the same sentiment. I think people feel rude phoning because they feel rude ignoring calls, so if they call they're making the other party feel responsible for answering. This is silly of course.
