I'm always surprised by how offended people get by things I write. It seems totally unpredictable. I didn't expect people to be so offended by this one. In fact, I thought I was saying something rather smarmily ingratiating, if anything: that the famous startup founders you keep reading about in the press are not that different from you, but that they just have, in effect, a healthier work environment. See the last paragraph.
And yet somehow that message has gotten completely twisted around. It's as if people wanted to misunderstand this essay.
I've been mulling over why this happens, and one reason is certainly the one you suggest. I try to cut every unnecessary word, and I don't say things unless I'm pretty sure of them. The result sounds arrogant, because it doesn't have any of the hedging people usually surround ideas with to make them palatable.
But there's no alternative. People won't read essays if they're too long. If you want to get a lot of ideas into an essay short enough to read, you have to be so curt you sound arrogant.
I had the same thought when I read gruseom's post. His zooming in on your writing style is right on the money. (By the way, I could have begun that last sentence with "I think", but I thought better of it.) This is one thing I struggle with myself. I find that I tend to want to write things that cannot be disputed, but to do so I usually have to include all the phatic cruft that you take out. I'll have to work on that.
On another note, I also get the impression that you write to a certain type of person. Possibly a type that is similar to you. People like Jeff who take issue with your essays are simply not the target audience (whatever that means). As someone who is currently caged in a 9-5 job with a big company, I have to say that your essay resonated deeply with me...and I loved it. I appreciate the way your essays frequently force me to take a good hard look at what I'm doing, where I want to go, and what I need to do to get there.
>I find that I tend to want to write things that cannot be disputed, but to do so I usually have to include all the phatic cruft that you take out. I'll have to work on that.
Keep in mind that different situations demand different writing styles. For instance, if you are trying to resolve a bitter conflict, "writing things that cannot be disputed" is just the way to go. In that situation, your #1 objective would be to find things that both parties agree on, and build up from that. (This also might be a good way to win an argument.)
I didn't expect people to be so offended either, but in hindsight it does seem predictable. Take the mindset of someone who's an employee and at least slightly insecure. Start reading the "boss" essay with an eye to what it might be saying about you. Does it really matter what's in the last paragraph? You're red in the face by then.
There's a really dense book called "Difficult Conversations" (Stone, Patton, Heen, Fisher) that covers, among other things, how people frame discussions in terms of their identity. I think if I had adsorbed that book better I would have predicted that this essay would deeply offend some people.
"I didn't mean to make the book controversial. I was trying to make it efficient. I didn't want to waste people's time telling them things they already knew. It's more efficient just to give them the diffs. But I suppose that's bound to yield an alarming book."
At one point in time I tried to optimize my writing style like this...
One other reason is that you have a touchy subject. Tell anyone they're doing the wrong thing (implicitly or unintentionally) and you'll get the same response. People are very sensitive about their own choices (stubborn), especially ones that are hard to defend rationally (religion, major, job, etc).
I do the opposite: I often purposely include phatic cruft because I've found I can't convince people of anything without it. If you look at my comment threads, there're whole paragraphs with no purpose other than to equivocate or make my argument more palatable to those who would otherwise discount it. It's good for karma, but on a strictly technical level, the writing is weaker than PG's style.
I picked up this habit in the Harry Potter fandom, which aside from being a community of writers also happens to be 99% female. Women's writing tends to include many more phatic expressions, because (particularly in something as socially-constructed as fandom) its purpose is often relationship-building. I adapted to fit in; before then, my writing style often tended to be brusque, mechanical, and to-the-point.
>People are very sensitive about their own choices (stubborn), especially ones that are hard to defend rationally (religion, major, job, etc).
I agree, but I don't think it's because they're hard to defend rationally. Instead, I think it's because they're an essential part of their identity. If I criticize you're choice of colors, that's not something that you can defend rationally, but you won't be too concerned if you're not much of a design person. On the other hand, if you're an academic who built a career on some theory, criticism to your theory will be very personal. The issue here is one of cognitive dissonance. It's very difficult to differentiate between critcism for someone's choice and general mean-spirited feeling for that person.
I'm always surprised by how offended people get by things I write. It seems totally unpredictable. I didn't expect people to be so offended by this one. In fact, I thought I was saying something rather smarmily ingratiating, if anything: that the famous startup founders you keep reading about in the press are not that different from you, but that they just have, in effect, a healthier work environment. See the last paragraph.
And yet somehow that message has gotten completely twisted around. It's as if people wanted to misunderstand this essay.
I've been mulling over why this happens, and one reason is certainly the one you suggest. I try to cut every unnecessary word, and I don't say things unless I'm pretty sure of them. The result sounds arrogant, because it doesn't have any of the hedging people usually surround ideas with to make them palatable.
But there's no alternative. People won't read essays if they're too long. If you want to get a lot of ideas into an essay short enough to read, you have to be so curt you sound arrogant.