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Let me go out out on a limb and say it only works for you the way it does when you trust the second party. The problem for most people is that what the consultant does is black magic and they need reassurance that it is indeed being worked on.



hm. See, in the example I gave, it is maybe 5 minutes of actual work; if it takes 2 to 48 hours, that's 'cause I wasn't working on it.

I think this should be fairly clear to the customers; I mean, nearly all of the competition has this stuff automated and nearly instant.

the only thing I can think of is that it means I'm still alive and probably not on vacation or something.




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