The use of improper SSL termination and re-captchas that take sometimes up to 20 minutes to complete (for one CAPTCHA, fuck you Google!) are much more atrocious abuses than the existence of some hate speech on sites they host. I'd much rather see them address those actual problems than read about some bitchiness that they won't censor their content. I actually agree with Cloudflare on this. Yes, the Daily Stormer might be an easy site to assess and block (I don't know, I've never visited), but once you're in the business of censorship, the censorship wing of the organization will eat up tons of resources and is guaranteed to turn away customers. See any major Internet company for plenty of examples of this. It seems to me that by not engaging with this stupidity, they are making a wise business decision.