Its refreshing to see a startup doing well and not feeling the need to force a subscription on people.
I get that SaaS can be a good business model (great, even). On the other hand, I think subscription fatigue is real and you should think hard about your pricing. Dawson is making $15K/month on ONE TIME fees–and fees that are lower than a lot of monthly SaaS plans.
I've been trying to get my logo. My card was charged, but almost 24 hours and no logo...I emailed you like the page said but nothing...even sent a tweet...what's going on there?
I went the same route as Logojoy with Shodan and it's worked out great. Even charging $5/ month was a non-starter for most individuals whereas a $49 one-time fee is more palatable. And despite it being a one-time fee the monthly revenue is very predictable so there isn't much uncertainty in terms of budget planning. I would highly recommend startups to consider one-time payments, especially if they're targeting individuals and not businesses.
One time fee works well here because there is a one time cost per sale. If you are talking software as a service where there is ongoing use, and therefore ongoing costs, you better be sure that the one time price is greater than the lifetime cost of the customer.
That's really interesting. In a sense, you can go direct, but the product can save other designers and agencies lots of time. If the client is happy with the results does it matter how the sausage is made as long as they are paying a logo fee and not for fraudulently claimed hours worked?
That time they could save is likely much more valuable than just the one time fee, and constant improvements and features for them could very well justify a nice recurring subscription fee.
I appreciate your point that some products are really not SaaS-oriented, yet try to be.
But your two examples here seem exactly the kind of long-term customer relationships that benefits from SaaS. And may in fact be underutilized. These are high-touch, deep background kind of gigs, rather than impersonal service sites. I want to have an ongoing conversation about my task and I'm willing to pay a retainer++ for that privilege.
I definitely agree with this. So many products force a SaaS model when it doesn't fit the business. I find it especially when spas and massage services push a yearly subscription for discounts (not even units) on services. It doesn't make any sense.
I get that SaaS can be a good business model (great, even). On the other hand, I think subscription fatigue is real and you should think hard about your pricing. Dawson is making $15K/month on ONE TIME fees–and fees that are lower than a lot of monthly SaaS plans.
I want to see more of this.