I've never had a medical procedure work like this. The office was transparent and prompt about everything. Every other encounter with the U.S. medical system I've had has been a confusing mess.
When I first visited the office they went over why I might not want to do the procedure.
Once they confirmed I was still interested, they did human and machine measurements and tests of my eyes, and showed me the results and told me what they meant. They took care to explain their error correction procedures.
After they'd done their tests they told me what the procedure would cost and scheduled it right away They explained what I'd need to do after the procedure (eye drops and followup visits) and what that would cost.
The day of, they saw me promptly. They did more verification, and then the procedure. They made sure I understood my instructions for post-op care (correcting my misunderstanding about some eye drops).
The procedure cost what they said it would, and at each followup appointment I was seen promptly and kept in the loop about my status.
When I first visited the office they went over why I might not want to do the procedure.
Once they confirmed I was still interested, they did human and machine measurements and tests of my eyes, and showed me the results and told me what they meant. They took care to explain their error correction procedures.
After they'd done their tests they told me what the procedure would cost and scheduled it right away They explained what I'd need to do after the procedure (eye drops and followup visits) and what that would cost.
The day of, they saw me promptly. They did more verification, and then the procedure. They made sure I understood my instructions for post-op care (correcting my misunderstanding about some eye drops).
The procedure cost what they said it would, and at each followup appointment I was seen promptly and kept in the loop about my status.