I've always claimed that one of the primary reasons Uber is popular is because its drivers are predominantly white or Asian.
In contrast, many taxi companies employ immigrants from places like India and Africa, who often times have their culture in full display in front of the rider (wearing non-Western clothing, talking loudly on the phone in another language, having various cultural/religious decorations/texts around the car, etc.) all of which your average American views with a certain level of disdain.
I think that's more of a location based thing. I almost always get immigrant drivers from Uber and white drivers in taxis. I am in the south in an area where taxis are not as common as the costal cities. I don't have the cultural issues which I know are common in NYC, but this could be that the state of the car is a metric that Uber tracks via user feedback.
Could be. Personally, I don't care about their clothes, phone calls, decorations, etc. I do care when they intentionally take roundabout routes to jack up fares and sexually harass my female friends. This stuff seems to happen a lot less when there's a way to keep track of who the driver is and review them.
So do riders!
I've always claimed that one of the primary reasons Uber is popular is because its drivers are predominantly white or Asian.
In contrast, many taxi companies employ immigrants from places like India and Africa, who often times have their culture in full display in front of the rider (wearing non-Western clothing, talking loudly on the phone in another language, having various cultural/religious decorations/texts around the car, etc.) all of which your average American views with a certain level of disdain.