Yes. I also think his isolation creates a situation where he doesn't understand what makes Uber/Lyft et al, special.
> With real taxis, you can flag one on the street or phone in any fashion; you can pay cash; you can be anonymous.
The problem is that real Taxis only troll popular areas, and when you call for a pickup they aren't incentivized to actually arrive in a timely manner.
Uber/Lyft fixed this problem in a simple and elegant way. It's the value of the service and UX of asking for a car and getting it, unlike Taxis.
> With real taxis, you can flag one on the street or phone in any fashion; you can pay cash; you can be anonymous.
The problem is that real Taxis only troll popular areas, and when you call for a pickup they aren't incentivized to actually arrive in a timely manner.
Uber/Lyft fixed this problem in a simple and elegant way. It's the value of the service and UX of asking for a car and getting it, unlike Taxis.