>I disagree. Your "lets be super nice to everybody" strategy has come to an absurd conclusion.
You and I must have read a different response, cause I saw nothing in there about "being super nice to everyone." What I saw was a reasonable request not to commit the Fundamental Attribution Error. Which is paraphrased as: when I screw up, there were extenuating circumstances. When you screw up it's cause you're a moron.
A company comprised of otherwise reasonable people can behaving shockingly dumb. The only way to make companies learn is to impact their bottom line, and that means not-nice words need to be said.
You and I must have read a different response, cause I saw nothing in there about "being super nice to everyone." What I saw was a reasonable request not to commit the Fundamental Attribution Error. Which is paraphrased as: when I screw up, there were extenuating circumstances. When you screw up it's cause you're a moron.
https://en.wikipedia.org/wiki/Fundamental_attribution_error