File a charge back if you paid by credit card.

Chargeback?

A chargeback is when you dispute the charge with your credit card company, like if you never received your items.

> like if you never received your items.

Like paying for a SSL certificate you never received?

Yep, sounds like it would be useful for this case.

Not sure why people are down voting my answer. The other person posted "Chargeback?" - note the question mark. So I took that as if they were asking what a chargeback is, and was trying to explain it as simplified as possible.

You shouldn't be downvoted, but I do believe you misread the intent. Avenger42 was responding to a post which did not mention "chargeback", so it wouldn't make much sense to interpret it as, "What is a chargeback?". Rather, "Why don't you use a chargeback?" would seem to be a better interpretation.

Yes, apparently I should have been more specific.

To be fair to Keverw, it's easy to think that I meant to reply to dman's post and was asking what the term meant.

Sure. I don't fault Keverw's response; I was just attempting to answer the question.

Didn't actually know what a charge back was so thanks.

So exactly this case?

Well, their backdating SHA-1 certs and issuing certs withouth proper proof of ownership and refusal to properly audit or disclose had me on the fence, but this, THIS is what finally convinced me they need to be put out of business.

Had a similar nightmare trying to get a code signing cert. Luckily I went through a reseller who were very prompt about issuing a refund.