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Fortinet support just uses TeamViewer or Webex when they need access to a device, or you create an account for them.

Source: Fortinet admin




Yes - if it isn't obvious (which is should be to anyone here) this was probably used as an beta method for a control/communication channel protocol, Probably inter device only (not meant for a user or support). Built by a programmer who was told to 'get the communication working for this new feature we want to implement'. So he hacked open a hole with a very large cudgel where he should have used a scalpel.




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